On returning home today, I have immediately paid for several crossings but there is no way to contact them to let them know that I just couldnt pay for the outward crossing travelling towards Dover as I had no internet access for the following three days and had no idea that the payment booths had disappeared. I crossed the bridge (for the first time ever being in this region) on April 6th driving down to the south of Italy for work. It is a huge amount that youre being asked to pay for a system that is flawed. It is owned by a French company so everyone beware or simply drive round the other-side of the M25 where possible. Why wont they let honest people pay and make it right? people who clearly forgot to pay) and those who dont. I grew up in Kent but in last 4 years I been in Manchester, u hired a car a few times to visit family back I Kent. REASONS TO APPEAL A PARKING TICKET Local authorities and private parking operators rarely do anything right or by the book. Thank you for your thoughts. Sadly you could be one of the 300,000 drivers who forgot to pay their Dartford Crossing charge in one month alone racking up potential bills of around 21m? MoneyNerd Limited is an Introducer Appointed Representative of Key Retirement Solutions Limited who is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 224987) and is classed as a mortgage and home finance adviser. Im really shocked by this system. There is a further difficulty. If you dont pay by midnight the day after the crossing you will face a penalty. , but my credit card has been debited. It seems ridiculous you can be fining people nearly 5 months after the offence. Like Manfred, I have no tablet, notebook or computer with me on my hoilday, only an smartphone without access to data in UK; and paying buy phone is not very easy for a person who dont live in UK. However, I suddenly remembered to pay tonight at 11.59 quickly found the website which I have never had to use before, started putting in my info. Hugh. So is this official HA policy? I was totally flabbergasted to see my charge. We either forget to pay and they do not send a reminder, or we pay only to find that we should have paid twice, once for one way and once for the other. I cant think how many 1st timers are caught out by this scam, leaving the dartcharge company thousands of pounds in credit when drivers do not intend to use the crossing again like myself. one year on from Shane Warne's death, Daily Mail Australia remembers cricket's . Can I pay the toll charge when I get home (Sunday 19th July). Im also waiting for my receipt of payment which still hasnt arrived nearly 15 minutes after I paid it? I pity those who have to make the journey on a weekday rush hour. Sadly, calling will not help achieve anything and will just use up your time. no barriers, no man at the tollbooths and I cant remember any sign over there finish form. The official Dart Charge site will confirm the make and registration before allowing motorists to pay. Scandal. How did you take it to an independent tribunal? How it worksThere is no suggestion this website is operating illegally, but it certainly doesnt clearly state on the homepage that it is nothing to do with the official site or that youll be charged an extra 60% for something you can easily do yourself. My query is about the 14-day grace period for the first offence. The whole world out scam each other and the UK Government back it. now as long as we have the 0300 phone number but unless we are going to Kent or Surrey we would now use the anti- clockwise direction of the M25 to save the hassle especially for Gatwick or Heathrow. ARGHHH IT IS SO INFURIATING. Hello I would certainly appeal on the grounds you could not have resonably been expected to pay on time. The first time I did have access to WiFi was after the payment deadline. Pay by post: If you really dont like using new technology, then Luddites will feel at home with this err handy pay-by-post option. So the following week we again went to IKEA, I told my other half that we needed to remember to pay the 2.50 but he reminded me that it was automatically taken so we no longer needed to worry. I didnt even know about those charges as it was my first trip around London. How to pay penalty without any letter to do? Vehicles usually pay 2.50 to use the crossing. I am so angry at myself, I want to pay it online, but it will make no difference now. Just RTS their scare mail and tell them you have no contract with them. HI I forgot to pay on the 21/12/2014 when the new system started I was later contacted by dart and offered the opportunity to pay which I did for both journeys/directions. Very dodgy the way this business is run, pure money making outfit trying to scam honest people. Paid them 7.50 in total and asked for a receipt which they emailed. I think it should be extended to at least two weeks, or since they have the cars data in their database send a letter or an email reminder to the owner of the car automatically. If they think until the parking ticket is unfair, the south ramp takes you directly to our doorstep uno. I have this today and went to go work and my car has been clamped and I have spent all day sorting it and got wait see what the court says.the debt company wont respond and the dart people told me I have wait.even thou I paid next day and proved bank street ate me too!! Have 4! I contacted the hire company who said I would need to contact Dartford crossing. The supposed officer was not an officer at all, but the servant of a foreign ambassador; it was he who had dealt the first blow; he had not drawn his sword, but the other had snatched it from his side, and had run him through the body before any one could interfere; whereupon a stranger from among the crowd knocked the murderer down with his . Where is the harm, loss and damage? Weve had a similar notice for a first offence. Hope to be keeping you up to date on the current practice if they have. do not use the form above read the guidance on how to make a FOI request email your request to info@nationalhighways.co.uk Dart Charge Contact Centre Phone: 0300 300 0120 From outside the UK:. Id already been sent a PCB when I forgot to pay the first or second time I went through over Christmas, and paid the 2.50 then, so as my second fine I assume Im going to be hit with a 35 fee on top of 2.50 charge. Wot the hell,they also put a bill of 475 on car. I believe the Dartford system is like the London Congestion Charge system, where you can pay even if you werent sure you entered the zone. I would like to pay today. The 14-day rule should apply as long as it was the first time you havent paid in that actual car. Both journeys have been paid but has just left a small debut of -0.37 I have topped up the account. I live 90% of the time in Germany. What can I do? Advised them i had already done this and sent proff of payment made on the 8th of Feb. But I am still waiting for the balance to appear. So the cycle begins again. When i then queried how could the fine be for the 1st of Feb when you just told me the payment made on the 8th of Feb was for the 1st of Feb and the fact of the matter it is not possible to make a payment a week later for a crossing guess what. How can we complain? so AFTER 21 DAY from the date written on the notification 19 Dec 2015 !!! why would I go through that channel when it clearly states 14days grace for first timers and it was paid well within this. Had to telephone instead! Sorry to hear that. I havent received anything through the post about a fine or request to pay the charge. You should have a barrier so that you could swipe a card or give people 7 days to pay. A Dart Charge Penalty Charge Notice will be issued and sent to the registered keepers address held by DVLA on the date of the crossing. The Dart Charge is a fee paid to use the Dartford Crossing between 6am and 10pm. Ease of travel should be a right. I did receive a confirmation email but I couldnt open the attached PDF. I am livid that you can not simply phone and give your receipt details but have to spend time an money searching for receipt and then paying postage!!!!! Details of the success of any such actions would be interesting to know. As a non-UK resident my last journey over the Dartford Crossing was about 15 years ago when a toll system was in operation. You have the right to get an independent adjudicator involved if the authority rejects your appeal against a Dart penalty charge. I did forget to pay on time but went in and paid when I remembered. For one of my next visits i tried to top-off my account but got an expired creditcard error, even though i had to fill out all my recent creditcard data during the payment process. As per their letter the fine is cancelled. Ive added the fact I was distracted because I was on my way to a meeting with Essex social services representing a friend who is applying to adopt. I have received 3 fines for one day in June but I have never used the Dartford crossing. 0300 300 0120 from the UK, or +44 300 300 0120 if you're outside.

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