You are still responsible to pay for all of the toll charges for trips taken prior to deactivating the account. } CSC Phone, Email, Address, Customer Service Contacts | ComplaintsBoard The Harris County Toll Road Authority (HCTRA) is continuing to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19 (Coronavirus). Ripoff Report on: Hctra - Harris county toll road authority abusive charges uethical business tactics poor customer service unfairness bully houston texas. Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. These simple steps can help customers avoid the hassle and surprise of receiving a bill for unpaid tolls in the mail! Users can also reload online via the BancPass website: https://www.bancpass.com/reload/. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Discover which options are the fastest to get your customer service issues resolved.. HCTRA Harris County Toll Road Authority } Houston, Texas 77021, Media RequestIncident on RoadLandscapeRoadway ComplaintRoadway DamageWebsite IssueOther, BLUERIDGE TRANSPORTATION GROUP, LLC } Sugar Land, TX 77479. Full Name. HCTRAreserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. This is not an error with the BancPass system. This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. . How do I contact METRO about their HOT lanes? . Are you logging into your TxTag account for the first time on our new website? .script("/js/hmgjb-script.js?v=4.3.21").wait(); Bellaire, Find information on toll roads, closures, and rates. If you need assistance, please contact Customer Service. Zero stress. doxo is not an affiliate of Harris County Toll Road Authority. HCTRA Harris County Toll Road Authority HCTRA Harris County Toll Road Authority To sign in, you'll first need to update your log-in credentials. DONATE NOW! Brittani Nelson - IT Systems Specialist II - Harris County Toll Road PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. They work really hard to support us and it shows. The person in this role uses standard office equipment such as computers, printers, scanners/copiers, and phones. .hmg-jb .apply-progress-bar li.active > a:before { Business operations will resume Monday, January 3, 2022. Get started today. Call Center [HCTRA] $15.75 /hr. The Harris County Toll Road Authority (HCTRA) operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG. Join to view profile . All Rights Reserved. Select Accept to consent or Reject to decline non-essential cookies for this use. border-color: #376d7d; Use the EZ TAG lanes today! I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. Reach out to the HCTRA team using the information below. What If deactivate my BancPass Toll Sticker? Prevent apps from taking your money without permission. Answering inbound calls and assisting callers with EZ Tag questions. Join to view profile . Overview of CSC complaint handling. Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekends and holidays as necessary. Wasn't able to add my car due to an unspecified error. Jan 2023 - Present2 months. Reveal contacts of top Harris County Toll Road Authority managers and employees. .hmg-jb a, .hmg-jb a:hover, .hmg-jb a:focus, .hmg-jb-text-primary { HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. .hmg-jb .apply-progress-bar li.active > a, Log in to manage your EZ TAG account. Popups are being blocked on your browser, please make sure the popup blocker is not enable while using the application. Last Modified May 6, 2020. Reload using credit online or through the phone app. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. Logos and other trademarks within this site are the property of their respective owners. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . The minimum reload amount is $15. HCTRA Harris County Toll Road Authority Harris County Toll Road Authority Employee Reviews for Customer Service It is up to the User to contact the Toll Operator to handle these types of infractions or notices. E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . Would you like to stay logged on? Resource Staffing connects Texas employers and talent in office administration, accounting & finance, real estate, customer care and medical non-clinical. Login to save this search and get notified of similar positions. Customer service is terrible. You can unsubscribe from these emails at any time. You may also call 866-978-5061 during normal business hours. Free customer service/helpdesk job search site: HCTRA Assistant Dispatcher 1st and 3rd Shift job in Houston Texas, USA. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. BancPass does not require a minimum balance be maintained. .hmg-jb-mobile-footer-nav>li>a { equipment. 281-875-3279. I have worked here for over 3 years and I have the utmost love and appreciation for this company. Please put the word VIOLATION on the subject line. How is the BancPass Toll Sticker program different from other toll tag programs?? Harris County Toll Road Authority employees earn $28,000 annually on average, or $13 per hour. It is now July 21, and still no transponders. For roadside assistance, please . Prefer an automatic monthly subscription? color: #376d7d; Simply call the customer service department at 866-978-5061. Reported Issues: 4 Comments. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Start-up and Commissioning Director - Water and Wastewater, RPA & UIpath Project Manager - Immediate Joiner, Per Diem Sterile Processing Technician Some Weekends Required - Einstein Montgomery New Rate, starpower Associate Director, Influencer and Entertainment Marketing, Executive Assistant - Kiewit Nuclear Solutions, See who Harris County has hired for this role. HCTRA Assistant Dispatcher 1st and 3rd Shift You Will Find Thewww hctra org loginTop Links Here. We will resume normal business hours on Monday, February 22. 24 CSC reviews first appeared on Complaints Board on Apr 11, 2010. Some Toll Operators have billing delays. Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. They found me something that really suited my personality and the type of work I like and they found it fast! Provide an atmosphere and environment conducive to the intellectual, physical, social, and emotional development of students. For quicker assistance, please have one of the available items below ready when contacting HCTRA. | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. HCTRA Harris County Toll Road Authority Optional For Hilton Honors related questions or issues. The latest complaint credit bureau reporting was resolved on Jan 21, 2013. The tag ID number is matched to an account and the amount of the toll is debited from the account balance. Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. Your real card info stays hidden. 281-875-EASY (3279) Roadside Assistance. List of Harris County Toll Road Authority employees - SignalHire Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. Learn more in our Cookie Policy. With the BancPass Toll Sticker you pay the lowest toll fee on the road. 1485. Phone Numbers. You may visit their website or send an email request by clicking HCTRA Email Support. Nie Williams - Violations Department - Harris County Toll Road The BancPass phone app allows users to register new tags, view all toll charges, & check account balances. However, if a Users account is not properly funded, the Toll Operator will not be able to charge the account and the User could receive a violation or pay-by-mail notice. 281-875-EASY (3279) You may visit their website or send an . hctra login - nppez.bluejeanblues.net You can try any of the methods below to contact EZ TAG. 2555. Your account will be fully closed 120 days after cancellation in order to allow all tolls that were incurred prior to the account cancelling, to post. Purchase your BancPass Toll Sticker online or at participating retailers. . You are about to be logged out due to inactivity. Travel Tools. The information is transmitted to the Toll Operators Back Office or processing center. HCTRA will continue to monitor TxTag's progress and will work with customers to address their concerns. Track correspondence sent, received, or requiring further action in case management system. Out-of-state license plate transactions may take up to 30 days to post online. } Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (Im spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas). to start. HCTRA Harris County Toll Road Authority color: #fff; They have given me comfort in knowing I can trust their recommendations for our staffing needs. Schmeka Jones - Customer Service Representative - Harris County Toll | Dairy Ashford 1 shift and 3rd shifts are available. Available Seven Days a Week . background-color: #203f48; The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Our Customers are organizations such as federal, state, local, tribal, or other municipal government agencies (including administrative agencies, departments, and offices thereof), private businesses, and educational institutions (including without limitation K-12 schools, colleges, universities, and vocational schools), who use our Services to evaluate job . As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. FAQ | BancPass Cash Reloadable Toll Sticker Customer Service Hours doxo is not an affiliate of Harris County Toll Road Authority. Must be able to utilize a headset and computer terminal while navigating through multiple computer systems to input and retrieve information.

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